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Privacy Policy2018-09-20T15:15:49+00:00

1. DATA PROTECTION AT A GLANCE

GENERAL INFORMATION

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. You can find detailed information about data protection in the Data Protection Statement detailed in this text.

DATA RECORDING ON OUR WEBSITE

Who is responsible for data recording on our website?
The website operator is responsible for data processing on this website. You can find their contact data in the imprint of this website.

How Do We Record Your Data?
One way we collect your data is from you directly. This could concern data which you have, for example, entered into a contact form.

Other data is automatically recorded by our IT systems when you visit our website. This includes, in particular, technical data (for example, internet browser, operating system or time of visit). This data is recorded automatically as soon as you visit our website.

What Do We Use Your Data For?
Part of the data is collected in order to guarantee the faultless provision of the website. Other data can be used to analyze your user behavior.

What Rights Do You Have in Regard to Your Data?
You have the right to receive information about the origin, recipient and purpose of your saved personal data at any time and free of charge. You also have the right to request the correction, blocking or deletion of this data. You can contact us about this or other questions regarding data protection at any time using the address provided in the imprint. Furthermore, you have a right to appeal at the relevant supervisory authority.

You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. You can find details about this in the data protection declaration under ‘Right to Processing Restriction’.

ANALYSIS TOOLS AND TOOS FROM THIRD PARTY PROVIDERS

When you visit our website your surfing behavior can be statistically evaluated. This primarily happens through cookies and with analysis programs. The analysis of your surfing behavior is generally anonymous; your surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information about this in the following Data Protection Statement.

You can object to these analyses. We will inform you of the objection options in this Data Protection Statement.

2. GENERAL INFORMATION AND COMPULSORY INFORMATION

Data Protection

The operators of this site take the protection of your personal data very seriously. We treat your personal information confidentially and according to the legal data protection provisions as well as those of this data protection declaration.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains what the purpose of this is.

We would like to point out that internet data transfer (i.e. communication by e-mail) can demonstrate security holes. Complete protection of data from access by third parties is not possible.

Information about the Responsible Body
The responsible body for data processing on this website is:

Bike Connection Warehouse
Helmut Karrasch
Gennaer Str. 56b
D-58642 Iserlohn / Germany

Telephone: +49 (0)2374/169450
E-Mail: info@bike-connection-warehouse.de

The responsible body is the natural or legal person who decides solely or jointly with others about the purpose and means of processing personal data (i.e. names, e-mail addresses etc.).

Revocation of Your Consent to Data Processing

A lot of data processing is only possible with your express consent. You can revoke consent which has already been issued at any time. All you need to do is send us an e-mail letting us know. The legality of data processing up to the revocation remains unaffected by the revocation.

Right to Object Against Data Collection in Special Cases as well as Against Direct Advertising (Art. 21 GDPR)

If data processing has been carried out on the basis of Art. 6 para. 1 lit. e or f GDPR you have the right at any time to object to the processing of your personal data due to reasons resulting from your particular situation; this also applies for profiling based on these provisions. You can find the respective legal basis for the processing in this Data Protection Statement. If you raise an objection we will no longer process your personal data, unless we can prove compelling, protection-worthy reasons for such processing which prevail over your interests, rights and freedoms or if the processing serves to make applicable, exercise or defend legal claims (objection according to Art. 21 para. 1 GDPR).

If your personal data is processed in order to pursue direct advertising you have the right to raise objections at any time against the processing of personal data relating to you for the purposes of such advertising; this also applies for profiling, provided it is in connection with such direct advertising. If you object, your personal data will then no longer be used for direct advertising purposes (objection according to Art. 21 para. 2 GDPR).

Right of Appeal at the Relevant Supervisory Authority

In the event of violations against GDPR, the affected party has a right to appeal at the supervisory authority, in particular in the member state in which the person usually resides, their place of work or the location of the suspected violation. The right to appeal exists irrespective of any other administrative proceedings or legal aid.

Right to Data Portability

You have the right to request that the data which we process automatically on the basis of your consent or in the fulfillment of a contract, is issued to you or a third party is a standard, machine-readable format. If you request the direct transfer of data to another responsible party this can only be done if it is technically feasible.

SSL and TLS Encryption

This site uses SSL and TLS encryption for security reasons and to protect the transfer of confidential content, such as orders or requests which you send to us as a sit operator. You can recognize an encrypted connection from the address line in the browser which changes from “http://” to “https://” and from the lock symbol in your browser line.

If SSL or TLS encryption is activated, you can transfer data to us which cannot be read by a third party.

Encrypted Payments on this Website

If there is an obligation to transfer your payment data to us after concluding a fee-based contract (for example, account number for direct debit authorization), we require this data to process your payment.

Payments made with standard means of payment (Visa/MasterCard, direct debit) are only made via an encrypted SSL or TLS connection. You can recognize an encrypted connection from the address line in the browser which changes from “http://” to “https://” and from the lock symbol in your browser line.

In encrypted communications, the payment data you transfer to us cannot be read by third parties.

Information, Locking, Deletion and Correction

In the scope of the applicable legal provisions, you have the right to information regarding your personal data, its origin and recipient and the purpose of data processing and a right to correction, locking or deleting this data, free of charge. You can find our more about this and further questions regarding personal data at any time by contacting us using the address in the imprint.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us about this at any time using the address provided in the imprint. The right to restriction of processing exists in the following instances:
• If you dispute the correctness of the personal data we have saved for you, we generally require some time to check this. You have the right to request the restriction of the processing of your personal data during this time.
• If your personal data was/is processed illegally, you can request the deletion or restriction of data processing.
• If we no longer require your personal data but you require it to exercise, defend or enforce legal claims, you have the right to request the restriction of processing of your personal data, rather than deletion.
• If you have raised an objection according to Art. 21 para. 1 GDPR, there must be consideration between your interests and ours. As long as it is not yet determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or to enforce, exercise or defend against legal claims or for the protection of rights or another natural or legal person or for important public interest reasons of the European Union or its member states.

Objection to Advertising Mails

The use of published contact data in the scope of the duty to publish an imprint for sending advertising or information materials not expressly requested is hereby contradicted. The site operators expressly reserve legal steps in the event of unrequested transmission of advertising information, such as through spam e-mails.

3. DATA RECORDING ON OUR WEBSITE

Cookies

The internet site uses cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files which are stored on your computer and saved in your browser.

Most of the cookies we use are ‘session cookies’. They are automatically deleted at the end of your visit. Other cookies stay on your end device until you delete them. These cookies enable us to recognize your browser again during your next visit.

You can set up your browser so that you are informed about our use of cookies and only allow cookies in individual cases, exclude the use of cookies for certain cases or in general and activate automatic cookie deletion when you close your browser. Deactivating cookies may restrict the functionality of this website.

Cookies which are required to carry out electronic communication processes or to provide certain functions which you request (i.e. the shopping basket function) are saved according to Art. 6 para. 1 lit. f GDPR. The website operator has an authorized interest in saving cookies for technically perfect and optimized provision of its services. If other cookies (i.e. cookies for the analysis of your surfing behavior) are saved, these are handled separately in this data protection declaration.

Server Log Files

The site provider automatically collects and saves information in server log files which your browser transfers to us automatically. These are:
• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
There is no amalgamation of this data with other data sources.
This data is recorded on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has an authorized interest in the technically perfect representation and optimization of its website – this requires the recording of server log files.

Contact Form

If you send us a request via a contact form, your details from the request form including the contact data you enter there is saved by us in order to process the request and in the event of follow-up questions. We do not pass this data on to others without your consent.

Thus, the processing of the data entered into the contact form only takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an e-mail letting us know. The legality of data processing up to the revocation remains unaffected by the revocation.

The data you enter in the contact form stays with us until you request its deletion, revoke your consent for its storage or there is no longer a purpose for the data storage (for example, after your request has been fully processed). Compulsory legal provisions – in particular storage periods – remain unaffected.

Requests by E-Mail, Telephone or Fax

If you contact us by e-mail, telephone or fax, your request including all the personal data resulting from it (name, request) is saved and processed by us for the purposes of processing your affair. We do not pass this data on to others without your consent.

This data is processed on the basis of Art. 6 para. 1 lit b GDPR, provided your request is required in connection with the fulfilment of a contract or for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our authorized interests (Art. 6 para. 1 lit. GDPR), as we have an authorized interest in the effective processing of the requests directed at us.

The data you send to us via contact form remains with us until you request its deletion, revoke your consent for its storage or there is no longer a purpose for the data storage (i.e. after your affairs have been fully processed). Compulsory legal provisions – in particular legal storage periods – remain unaffected.

Data Processing (Customer and Contract Data)

We only collect, process and use personal data insofar as it is required for forming the basis, content layout or changes to the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or precontractual measures. We only collect, process and use personal data from the use of our website if this is required in order to enable the user to use the service or to account for it.

The collected customer data is deleted after the order is fulfilled or the business relationship has been terminated. Legal storage periods remain unaffected.

Data Transfer at the End of a Contract for Online Shops, Distributors and Goods Dispatch

We only transmit personal data to third parties if this is necessary in the context of processing the contract, such as to the company entrusted with the delivery of the goods or the credit institute commissioned to process the payment. There is no further transmission of data unless you have expressly approved of such a transmission. There is no transfer of your data to third parties, for example, for advertising purposes, without express consent.

The basis for the data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or precontractual measures.

4. NEWSLETTER

Newsletter Data

If you wish to make use of the Newsletter available on the website, we require your website and some information which allows us to check whether you are the owner of the given e-mail address and that you have agreed to receive the newsletter. Further data is only collected on a voluntary basis. We only use this data to send the required information and do not pass it on to third parties.

The processing of the data entered into the Newsletter registration form is solely on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to store data, the e-mail address and its use for sending Newsletters at any time using the ‘Opt-out’ link in the Newsletter. The legality of data processing which has already taken place remains unaffected by the revocation.

The data we have saved from you for the purposes of Newsletter affairs is saved by us until you unregister from the Newsletter and deleted after the Newsletter is cancelled. Data which is saved by us for other purposes remains unaffected by this.

5. PLUGINS AND TOOLS

YouTube with Additional Data Protection

Our website uses YouTube plugins. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in extended data protection mode. According to YouTube, this mode prevents YouTube from saving information about visitors on this website before they have viewed the video. However, extended data protection mode does not necessarily exclude the transmission of data to YouTube partners. Thus, YouTube creates a connection to the Google DoubleClick network, regardless of whether you have watched the video or not.

As soon as you start a video on our website a connection is created to the YouTube servers. This informs the YouTube server of which of our web pages you have visited. If you have logged in to your YouTube account, you enable YouTube to directly assign your surfing behavior to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube can save different cookies on your end device. YouTube can receive information about the visitors to our website using these cookies. This information is used, among other things, to record video statistics which can improve user-friendliness and prevent fraud attempts. The cookies stay on your end device until you delete them.

Further data processing may be triggered after starting a YouTube video and we have no influence over this.

The use of YouTube is in the interests of making our online presence more appealing. This represents an authorized interest in the sense of Art. 6 para. 1 lit. f GDPR.
You can find more information about data protection on YouTube in its Data Protection Statement under: https://policies.google.com/privacy?hl=de.

Vimeo

Our website uses Vimeo plugins. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit our pages which have a Vimeo plugin, a connection is made to the Vimeo servers. This informs the Vimeo server of which of our web pages you have visited. Vimeo will also obtain your IP address. This also applies if you are not logged into Vimeo or if you do not have a Vimeo account. The information recorded by Vimeo is transferred to the Vimeo server in the USA.

If you have logged in to your Vimeo account, you enable Vimeo to directly assign your surfing behavior to your personal profile. You can prevent this by logging out of your Vimeo account.

The use of Vimeo is in the interests of making our online presence more appealing. This represents an authorized interest in the sense of Art. 6 para. 1 lit. f GDPR.
You can find further information about how user data is handled in the Vimeo Data Protection Statement under: https://vimeo.com/privacy.

Google Web Fonts

This site uses Web Fonts for the standardized representation of fonts which are provided by Google. When you call up a site your browser loads the necessary Web Fonts in your browser cache in order to display the fonts correctly.

To this end, the browser you are using must make a connection to the Google servers. This provides Google with the knowledge that our website has been called up from your IP address. Google Web Fonts are used in the interest of presenting a standardized and appealing online offer. This represents an authorized interest in the sense of Art. 6 para. 1 lit. f GDPR.

If your browser does not support Web Fonts a standardized font is selected from your computer.

You can find further information about Google Web Fonts under https://developers.google.com/fonts/faq and in the Google Data Protection Statement: https://policies.google.com/privacy?hl=de.

Adobe Typekit Web Fonts

Our website uses Web Fonts from Adobe Typekit for the standardized presentation of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).
When you call up our site, your browser loads the necessary fonts directly from Adobe in order to be able to display them correctly on your end device. At the same time, your browser creates a connection to the Adobe servers in the USA. This provides Adobe with the knowledge that our website has been called up from your IP address. According to a statement from Adobe, no cookies are saved in order to provide fonts.
Adobe has certification according to the EU-US Privacy Shield. The Privacy Shield is an agreement between the United States of America and the European Union which should guarantee compliance with the European data protection standards. You can find more information at: https://www.adobe.com/de/privacy/eudatatransfers.html.

It is necessary to use Adobe Typekit Web Fonts in order to guarantee standardized fonts on our website. This represents an authorized interest in the sense of Art. 6 para. 1 lit. f GDPR.

You can find more information about Adobe Typekit Web Fonts here:
https://www.adobe.com/de/privacy/policies/typekit.html

You can find the Adobe Data Protection Statement at:
https://www.adobe.com/de/privacy/policy.html

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

It is necessary to use the functions of Google Maps in order to save your IP address. This information is generally transmitted to Google in the USA and saved there. The provider of this site has no influence on this data transfer.

Google Maps is used in the interests of creating an appealing online presentation and to make it easier to locate the locations we provide on the website. This represents an authorized interest in the sense of Art. 6 para. 1 lit. f GDPR.

You can find further information about how user data is handled in the Google Data Protection Statement under: https://policies.google.com/privacy?hl=de.